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Runtime Error

  • Runtime Error

    Posted 6 years 6 months ago
    • Hello,

      I am, however having a problem with a runtime error when an invalid link is used to access a page on my site.

      The error is (I have changed site and template name)

      Fatal error: Uncaught exception 'RuntimeException' with message 'Unable to load renderer class' in /home/site/public_html/libraries/joomla/document/document.php:1018 Stack trace: #0 /home/site/public_html/templates/templatename/features/dropdownmenu.php(44): JDocument->loadRenderer('module') #1 /home/site/public_html/libraries/gantry/core/renderers/gantrymodulesrenderer.class.php(65): GantryFeatureDropdownMenu->render('header-b') #2 /home/site/public_html/libraries/gantry/core/gantry.class.php(867): GantryModulesRenderer::display('header', 'standard', 'standard', '12', NULL) #3 /home/sitesite/public_html/templates/templatename/error.php(46): Gantry->displayModules('header', 'standard', 'standard') #4 /home/site/public_html/libraries/joomla/document/error/error.php(135): require_once('/home/touchtix/...') #5 /home/site/public_html/libraries/joomla/document/error/error.php(106): JDocumentError->_loadTemplate('/home/site/...', 'error.php') #6 /home/site/public_html/libraries/legacy/error/error.php in /home/site/public_html/libraries/joomla/document/document.php on line 1018

      Does anyone have a fix for this issue. This canme up in a security audit as an issue and I need to fix it before I can take the site live.

      I have seen posts that suggest it is an issue with gantry or a conflict with Akeeba Admin Tools but I have not found a definitive solution to this issue

      Regards
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    Re: Runtime Error

    Posted 6 years 6 months ago
    • You haven't provided a site link so I can't check but are you running the latest Gantry?
      Also some details would help:

      -Template and version
      -Joomla version
  • Re: Runtime Error

    Posted 6 years 6 months ago
    • This message contains only secure information that is visible to DanG, moderators and administrators
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    Re: Runtime Error

    Posted 6 years 6 months ago
    • Michael Creary wrote:
      Access info provided.

      How do I replicate the error? When I use an invalid link it re-directs me to the Home page.
  • Re: Runtime Error

    Posted 6 years 6 months ago
    • This message contains only secure information that is visible to DanG, moderators and administrators
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    Re: Runtime Error

    Posted 6 years 6 months ago
    • Michael Creary wrote:
      An example of the error is

      Hmm...when I try this on my local Corvus [url]http://localhost:8081/Corvus33/doc.php[/url] I get this message:
      Not Found
      The requested URL /Corvus33/doc.php was not found on this server.

      If you have an .htaccess file enabled then try disabling it.
  • Re: Runtime Error

    Posted 6 years 6 months ago
    • Hello Dan,

      I have disabled the .htaccess file by renaming it, cleared my caches and still get the error.

      Regards
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    Re: Runtime Error

    Posted 6 years 6 months ago
    • Michael Creary wrote:
      Hello Dan,

      I have disabled the .htaccess file by renaming it, cleared my caches and still get the error.

      Regards

      Would you please create a Super Admin login for me along with FTP access info and place it in the SECURE part of your Reply

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      so that I can take a look.
  • Re: Runtime Error

    Posted 6 years 6 months ago
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    Re: Runtime Error

    Posted 6 years 6 months ago
    • Michael Creary wrote:
      I am using the latest version of Gantry. The Corvus template has been renamed to touchstone
      Please check the SECURE part of my reply.

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