RocketTheme - TOPIC: Runtime Error (4/6)

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- DanG
- Preeminent Rocketeer
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Re: Runtime Error

Posted 9 years 3 months ago
- BTW would you please create a Super Admin login for me and place it in the SECURE part of your Reply
  
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  so that I can take a look. Maybe I can spot something.
#1225509
- graham.wales
- Jr. Rocketeer
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Re: Runtime Error

Posted 9 years 3 months ago
- Hi Dan, as my test was on a local site I have installed a test site using the rocket launcher so that other components, plugins etc don't confuse the issue. See secure info for details.
#1225613
- graham.wales
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Re: Runtime Error

Posted 9 years 3 months ago
- This is the error log generated from the test site
  
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#1225692
- jtechmedical
- Hero Rocketeer
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Re: Runtime Error

Posted 9 years 3 months ago
- This is the same issue as I reported.
  www.rockettheme.com/forum/gantry-for-joo...-load-renderer-class
  
  I can confirm that following the steps
  
  1. get any invalid URL of your website (http://yoursite(dot)site/some-ugly-page)
  2. add to it to ?format=raw or ?format=json or ?format=xml
  
  Will cause this error.
  
  This does not occur with default Joomla templates.
  
  I have not found a resolution to the issue.
- Last Edit: 9 years 3 months ago by jtechmedical. Reason: No resolution is known
#1225799
- DanG
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Re: Runtime Error

Posted 9 years 3 months ago
- jtechmedical wrote:
  This is the same issue as I reported.
  www.rockettheme.com/forum/gantry-for-joo...-load-renderer-class
  
  I can confirm that following the steps
  
  1. get any invalid URL of your website (http://yoursite(dot)site/some-ugly-page)
  2. add to it to ?format=raw or ?format=json or ?format=xml
  
  Will cause this error.
  
  This does not occur with default Joomla templates.
  
  I have not found a resolution to the issue.
  
  So this--> http://www.rockettheme.com/forum/gantry-for-joomla/225125-uncaught-exception-runtimeexception-unable-to-load-renderer-class?start=20#1194465 didn't pan out for you?
  
  I see there is an existing ticket and I've added to the comments and stressed that this is an important issue...that's all I can do for now.
- The following users have thanked you: jtechmedical
#1225813
- jtechmedical
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Re: Runtime Error

Posted 9 years 3 months ago
- That is correct Dan, I tried the referenced code change, but it didn't fix the issue.
  
  Thanks for updating the issue.
- The following users have thanked you: DanG
#1225824
- DanG
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Re: Runtime Error

Posted 9 years 3 months ago
- jtechmedical wrote:
  That is correct Dan, I tried the referenced code change, but it didn't fix the issue.
  
  Thanks for updating the issue.
  
  I'll add this to the ticket
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- The following users have thanked you: jtechmedical
#1225826
- DanG
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Re: Runtime Error

Posted 9 years 3 months ago
- This message contains only secure information that is visible to DanG, moderators and administrators
#1225827
- graham.wales
- Jr. Rocketeer
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Re: Runtime Error

Posted 9 years 3 months ago
- Hi Dan, I presume that you have checked that the problem exists on the test site I provided, and is not as you experienced on your local site.
  Did you make the code changes referenced above on your local installation? If not - what would explain the difference?
#1225873
- DanG
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Re: Runtime Error

Posted 9 years 3 months ago
- graham.wales wrote:
  Hi Dan, I presume that you have checked that the problem exists on the test site I provided, and is not as you experienced on your local site.
  Did you make the code changes referenced above on your local installation? If not - what would explain the difference?
  
  Thanks for the info but where is "Test site installed here"?
#1226808